Digital transformation has pushed technology companies to perpetually think on their feet to create unique consumer experiences. Of late, Communications Platform-as-a-Service (CPaaS) has emerged as an inevitable tool to achieve this by providing a one-stop real-time communication solution to deliver an omnichannel experience.
Businesses across industries are deploying ingenious CPaaS solutions to embed real-time communication features, i.e., voice, videos, and text within their platforms without having to additionally invest in backend infrastructure and interfaces.
Read more at: https://yourstory.com/2020/02/transformation-cpaas-industry-2020
About The Author
Team EnableX
EnableX is a Singapore based, global, full-stack communications platform and solutions provider that enables developers and businesses deliver a holistic omnichannel experience to their consumers.
Backed by a team of over 50 passionate technologists, it empowers Fortune 500 companies as well as start-ups across the globe through its interactive and highly engaging customer experience platform.
Founded in 2017, the company has established a strong presence across APAC, US, and Europe, serving customers from a diverse industries including Healthcare, Telecom, BFSI, Education, Retail, and E-commerce. Based on its future forward innovations, EnableX.io has forged strong and strategic partnerships with large SI’s and GSI’s across the world.